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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee – from call centre staff to business administration – is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Customer Service Level 2

    vision2learn
    Online FREE course to help you boost your prospects for your first customer service job.
    • 148,095 enquiries
    • 11 weeks · Self-paced
    Are you looking to gain a better knowledge of Customer Service? Are you looking to change careers or upskill and have a certificate to add to your CV? This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day …
    Great service
    Highly rated
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    Free
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Funding available

      Funding options are available

    • Regulated qualification

      Approved by a specialised government body

    • Exam(s)

      Included in the course price
    Free
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  • Level 2 Certificate in Principles of Customer Service

    The Skills Network
    Underpin your knowledge required to work in a range of different environments in customer service
    • 3,870 enquiries
    • 4 weeks · Self-paced
    This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role. You will develop essential knowledge of how to carry out customer service related tasks such as how to manage infor …
    Great service
    Trending
    Free
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    • Online

      Delivered online and is self-paced

    • Funding available

      Funding options are available

    • Tutor support

      Available to students taking the course
    Free
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  • Customer Service

    COMPETE HIGH
    Level 3 | Instant Free PDF Certificate | 4 FREE Courses + 5 FREE PDF Certificates | No Hidden Fees | Lifetime Access
    • 51 students
    • 4.2 hours · Self-paced
    Save over £2000 | 4 Additional Career Oriented Courses for FREE to Enhance Your Skills | Expert Support Available | Purchase & Get the FREE Certificate Now. We all know the rule of “ The Customer Comes First ”, but when do they stay with you? When can a business ensu …
    £12
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price
    £12
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  • Customer Service

    Brentwood Open learning College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | +2 FREE Courses [40,000+ Enrolled Students]
    • 12 students
    • 9.5 hours · Self-paced
    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra …
    Great service
    £12
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    • Online

      Delivered online and is self-paced

    • Certificate of completion

      Included in the course price

    • 200 CPD points

      The course is accredited by a CPD body

    • Tutor support

      Available to students taking the course
    £12
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  • Customer Service

    Global Edulink
    Awarded by NCFE & CACHE | Ofqual Regulated Qualification | Unlimited Access for 365 Days | Expert Tutor Support
    • 70 enquiries
    • 220 hours · Self-paced
    NCFE Level 3 Certificate in Principles of Customer Service Customer service is key to the success of a business! Would you like to obtain a top-notch, online, UK-accredited qualification that would show a high degree of competence and knowledge in Customer Service? Then do …
    Great service
    Popular
    Trending
    £239 £329
    Save 27%
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Finance available

      Finance options are available

    • Regulated qualification

      Approved by a specialised government body

    • Exam(s)

      Included in the course price

    • TOTUM card

      Available but not included in the course price
    £239 £329
    Save 27%
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  • Customer Service

    Training Express Ltd
    CPD Accredited | Level 3 | Instant Free PDF Certificate | 5 FREE Courses | Video Lesson | Free Preview | Lifetime Access
    • 6.7 hours · Self-paced
    ♔♔ Get 5 Additional Premium Courses Only at £12 with Free PDF Certificate ♔♔ Customer Service Customer Service course teaches you everything on Customer Service topic thoroughly from scratch so you can claim an instant Free PDF certificate of achievement for free to s …
    Great service
    £12
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    • Online

      Delivered online and is self-paced

    • Certificate of completion

      Included in the course price

    • 10 CPD points

      The course is accredited by a CPD body

    • Tutor support

      Available to students taking the course
    £12
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  • Customer Service

    COMPETE HIGH
    11-in-1 Customer Service Bundle | 12 Free PDF Certificates + PDF Transcript & Student ID Card | Lifetime Access
    • 9.2 hours · Self-paced
    Save over £4500 | 11 Career Oriented Courses to Enhance Your Skills | Expert Support Available | Purchase & Get the FREE Certificates Now. We all know the rule of “ The Customer Comes First ”, but when do they stay with you? When can a business ensure its customer ba …
    £50 £51
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price

    • Finance available

      Finance options are available
    £50 £51
    Save 1%
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  • Customer Service

    Global Courses Ltd
    Everything you need to know |* Free Reed Provided Certificate *|* Instant Access *| No Hidden Fees | 24/7 tutor support
    • 2.3 hours · Self-paced
    Do you want to start a career in Customer Service, or do you want to develop your skills in Customer Service? Then this Customer Service Training course will provide you with a solid basis to become a confident Customer Service professional while also assisting you in developin …
    Great service
    £290
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price

    • Finance available

      Finance options are available
    £290
    Not yet sure?
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  • Customer Service

    Skill Buster
    Customer Service | Free PDF Certificate | Instant Access | 24/7 tutor support
    • New course!
    • 2.1 hours · Self-paced
    Do you wish to start a career as a Customer Service or do you want to improve your Customer Service skills? Then this Customer Service Training course will provide you a firm foundation for being a confident Customer Service professional while also supporting you in increasing …
    £12
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price
    £12
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  • Customer Service

    Stone River eLearning
    Business & Soft Skills
    • 367 students
    • 1.2 hours · Self-paced
    “It takes months to find a customer, one second to lose one.” – Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also generates the much-coveted word-of-mouth advertising for your company.
    Great service
    Highly rated
    £12
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    • Online

      Delivered online and is self-paced

    • Certificate of completion

      Included in the course price
    £12
    Not yet sure?
    View the course details

  • Customer Service

    NextGen Learning
    Advanced Diploma! Surprising Summer Deal>First 7 Modules FREE>Free Reed PDF Certificate>No Hidden Fees>Lifetime Access
    • New course!
    • 4.2 hours · Self-paced
    *** This Customer Service course worth: £329; Save Now: £317! *** >> Better Pathway for Rapid Growth! Limited Times Opportunity; Hurry Up! << Need skills for the ultimate customer satisfaction? Want to recognise and appreciate returning consumers, buil …
    £12
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    • Online

      Delivered online and is self-paced

    • Certificate of completion

      Included in the course price
    £12
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  • Customer Service - Customer Service Training

    Academy of Skills
    Free Resources | FREE PDF Certificate | No Hidden Fees | Lifetime Access | 24x7 Tutor Support
    • New course!
    • 2.5 hours · Self-paced
    Do you wish you could learn a new skill set in order to get that Customer Service - Customer Service Training job? Do you wish to improve and monetize your Customer Service - Customer Service Training current abilities? Do you want to take a professionally created, industry-rel …
    £12
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price
    £12
    Not yet sure?
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  • Customer Service

    CPD Courses
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | +2 FREE Courses [40,000+ Enrolled Students]
    • 1,393 students
    • 620 hours · Self-paced
    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra s …
    Great service
    Highly rated
    £12
    Not yet sure?
    View the course details

    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • 200 CPD points

      The course is accredited by a CPD body

    • Exam(s)

      Included in the course price
    £12
    Not yet sure?
    View the course details

  • Customer Service

    Active Recruitment Ltd
    1 Hour Online CPD Accredited Course
    • 156 students
    • 1 hour · Self-paced
    This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques, how to deal with complaints and how to exceed customer expectat …
    Great service
    £12
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • 1 CPD point

      The course is accredited by a CPD body

    • Exam(s)

      Included in the course price
    £12
    Not yet sure?
    View the course details

  • Customer Service: Customer Service

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • 15 students
    • 1.1 hours · Self-paced
    Are you looking to begin your customer service career or want to develop more advanced skills in customer service? Then this Customer Service course will set you up with a solid foundation to become a confident customer service manager and help you to develop your expertise in …
    Great service
    £12
    Not yet sure?
    View the course details

    • Online

      Delivered online and is self-paced

    • Certificate of completion

      Included in the course price

    • 1 CPD point

      The course is accredited by a CPD body

    • Tutor support

      Available to students taking the course
    £12
    Not yet sure?
    View the course details

  • Customer Service Training

    Study365
    Free E - Certificate Included | CPD & IAP Accredited | Access for Lifetime
    • 52 students
    • 38 hours · Self-paced
    Customer Service Training This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of cus …
    Great service
    £12 £29
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    • Online

      Delivered online and is self-paced

    • Exam(s)

      Included in the course price

    • 16 CPD points

      The course is accredited by a CPD body
    £12 £29
    Save 58%
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  • Customer Service Management

    MindCypress
    • 1.2 hours · Self-paced
    This course is designed for people who are the "face and voice" of the company, and who work in customer-facing roles on a day to day basis. An understanding of the importance of first impressions and building the customer relationship is an essential part of the over …
    £199
    Not yet sure?
    View the course details

    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price

    • Finance available

      Finance options are available
    £199
    Not yet sure?
    View the course details

  • Customer Service

    Training Express Ltd
    4 Free Courses | CPD Accredited | 5 Free PDF & HARDCOPY Certificates Included | Free Retake Exam | Lifetime Access
    • 291 students
    • 2 hours · Self-paced
    ***Updated Version*** ♔♔ Best Value of the Market Get 5 Premium Courses Only at £12 with Free PDF and Hard Copy Certificates ♔♔ This Customer Service skills training course is ideal for anyone working in or aspiring to work as a customer service agent in a customer-f …
    Great service
    £12
    Not yet sure?
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    • Online

      Delivered online and is self-paced

    • Certificate of completion

      Included in the course price

    • Exam(s)

      Included in the course price

    • 10 CPD points

      The course is accredited by a CPD body

    • Tutor support

      Available to students taking the course
    £12
    Not yet sure?
    View the course details

  • Customer Service

    Course Central
    2 Customer Service Courses Bundle|***Special Gifts : Free PDF & Hard Copy Certificate Included | Lifetime Access
    • 4 hours · Self-paced
    This Customer Service 2 courses bundle is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector. You will learn real life knowledge and expertise from the industr …
    Great service
    £16
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price
    £16
    Not yet sure?
    View the course details

  • Customer Service

    Global Courses Ltd
    Outstanding Customer Service - The Ultimate Guide |*Free Reed Provided Certificate*|*Instant Access*| 24/7 tutor support
    • New course!
    • 2 hours · Self-paced
    Do you want to start a career in Customer Service : Outstanding Customer Service - The Ultimate Guide, or do you want to develop your skills in Customer Service : Outstanding Customer Service - The Ultimate Guide? Then this Customer Service : Outstanding Customer Service - The …
    Great service
    £419
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price

    • Finance available

      Finance options are available
    £419
    Not yet sure?
    View the course details

  • Customer Service

    Right Edge Learning
    FREE PDF Certificate | 24/7 Access | Video Training | No Hidden Fee | Limited Time Offer
    • 2 hours · Self-paced
    About the Outstanding Customer Service – Your Ultimate Guide! Course Customer service can make or break your business! You have no idea how much money you are losing due to bad customer service. You also cannot assume how much money you can gain by providing excelle …
    £12
    Not yet sure?
    View the course details

    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price
    £12
    Not yet sure?
    View the course details

  • Customer Service

    Training Tale
    Extra 2 Courses + 3 PDF Certificates | No Hidden Fees | Expert Tutor Support | Fully Online | Lifetime Access
    • 3 hours · Self-paced
    🡆 Pick the best of today. Grab it before it goes away! ***Customer Service*** Do you want to start a career in customer service ? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your …
    Great service
    £12
    Not yet sure?
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    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • Certificate of completion

      Included in the course price

    • Exam(s)

      Included in the course price
    £12
    Not yet sure?
    View the course details

  • Customer Service

    One Education
    3-in-1 Exclusive Training on Customer Service, Accredited by IAO | Audiovisual Lessons| Tutor Support || 1x Free Course
    • 142 hours · Self-paced
    With the help of industry experts and the latest materials, we have built this Customer Service bundle for every up-and-coming professional in this field. From beginners to professionals, everyone can enjoy this Customer Service bundle by enriching their skills in the easiest a …
    Great service
    £21
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    • Online

      Delivered online and is self-paced

    • Exam(s)

      Included in the course price

    • Tutor support

      Available to students taking the course
    £21
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  • Customer Service

    One Education
    Level 5 Endorsed Diploma | Exam & Tutor Support Included | 24x7 Instant Access
    • 62 students
    • 390 hours · Self-paced
    Our Customer Service : Customer Service Advisor is endorsed by the Quality Licence Scheme, ensuring your newly-acquired skills will enhance your professional development. Have you ever thought of pursuing a career in customer service? If there is one skill you should aim to …
    Great service
    £12 £16
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    • Online

      Delivered online and is self-paced

    • Exam(s)

      Included in the course price

    • Tutor support

      Available to students taking the course
    £12 £16
    Save 25%
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  • Customer Service

    Janets
    New Year Sale | FREE PDF Certificate | Online Video Course | Assessment Included | Tutor Support | Lifetime access
    • 21 students
    • 3 hours · Self-paced
    Follow your dreams by enrolling on the Customer Service course today and develop the experience, skills and knowledge you need to enhance your professional development. Customer Service will help you arm yourself with the qualities you need to work towards your dream job. Stu …
    Great service
    £12
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    • Online

      Delivered online and is self-paced

    • Exam(s)

      Included in the course price

    • Tutor support

      Available to students taking the course
    £12
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  • Customer Service

    UK Professional Development Academy LTD
    Customer Services Course | Level 6 Customer Service | 100 CPD Points
    • 71 students
    • 4 weeks · Self-paced
    Customer-Service Level 6 Diploma / 100 CPD Points Customer service is the basic need of every organisation to communicate with their customers and their employees. C ustomer service leads the organisation to be well known among customers, Customer Care. Organisations can ea …
    Great service
    £12
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    • Online

      Delivered online and is self-paced

    • Certificate of completion

      Available but not included in the course price

    • Exam(s)

      Included in the course price

    • 100 CPD points

      The course is accredited by a CPD body

    • Tutor support

      Available to students taking the course
    £12
    Not yet sure?
    View the course details

  • Customer Service Course

    Oxford Home Study College
    Diploma QLS Level 5 | FREE PDF Certificate| 100% Pass Rate | 120 CPD Points |+2 FREE Courses [20,000+ Enrolled Students]
    • 145 students
    • 450 hours · Self-paced
    Customer Service **4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Diploma of achievement in Customer Service. Additional CPD Accredited Customer Service Certificate with 120 CPD points a …
    Great service
    Highly rated
    £12
    Not yet sure?
    View the course details

    • Online

      Delivered online and is self-paced

    • Tutor support

      Available to students taking the course

    • 120 CPD points

      The course is accredited by a CPD body

    • Exam(s)

      Included in the course price
    £12
    Not yet sure?
    View the course details
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FAQs

What Customer service courses can I study?

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

What courses are similar to Customer service courses?

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

What methods of study are available for Customer service courses?

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

What free Customer service courses are available for study?

Reed Courses advertises a variety of free online Customer service courses. Alternatively you’ll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you’d prefer an in-person learning experience, you could take a classroom Customer service course where you’ll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.

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